Richard joined the Xero Auckland office relatively early in its journey and really helped us get some projects on track and thereafter played a big hand in forming the practices that have helped evolve the product development team to where it is today. Richard’s thinking was very influential to the values we have in the team and he has left a very positive legacy behind him.
Setting up autonomy with alignment. Growing patterns of self-organisation and utilising lean development and agile practices across organisational portfolios. Semi self-sustaining cross functional teams. Strong on product led delivery taking customer focussed, design thinking approach.
Established end-to-end taking ownership of the full spectrum of their work from concept to ongoing maintenance after release. Supporting, training and coaching across the organisation including growing and mentoring team members into other coaches and product leaders.